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HOMEaaBest Pillows 2019aaTuft & Needle Pillow Review

Tuft & Needle Pillow Review

Andy David
Review by Andy David
Pillow expert Updated Oct 2019

Our Review Process

Our team researched and analyzed over 1,220 verified Tuft & Needle pillow customer reviews. When readers use our links to make a purchase, we receive referral fees that fund our research.

Quick Overview

Tuft & Needle Pillow is a comfortable foam pillow with a medium loft. It has a responsive, springy feel and keeps its shape well.

But the pillow is too tall for many stomach sleepers. And some people think the price is expensive.

  • Good – Great quality, responsive foam pillow that is comfortable for most people.
  • Bad – Expensive price tag and only one loft option available (medium fill).
  • Buy or not – Buy for a high-quality, comfortable pillow that is responsive and stays in shape. Shoppers on a budget and stomach sleepers should choose another brand.

Pros

  • Medium fill works well for most sleepers
  • Washable pillow cover (must be air-dried)
  • Great neck support for side sleepers
  • Keeps its shape well (no fluffing needed)
  • CertiPUR-US and OEKO-TEX certified

Cons

  • Only one loft option (medium fill)
  • High price compared to competitors
  • Too tall for some back and stomach sleepers
  • Pillow shape cannot be customized
  • Off-gassing smell after unboxing

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Tuft & Needle Pillow customer ratings

Category

Rating

Customer Experience Summary

Comfort

 Good

Most customers get good neck support and comfort. But some people say the loft is too tall or too thin for their sleep position

Quality

 Excellent

Customers think the quality is excellent. People like the responsive foam and soft, breathable cover

Value

 Not good

Many customers think the pillow is overpriced. But those who find great comfort see it as a long-term investment

Cooling

 Good

There are few reports about overheating. Most customers report good cooling

Side Sleepers

 Excellent

Side sleepers like the pillow the most. Customers report good neck support and pain relief

Neck & Back Pain

 Good

Many people say their neck and back pain went away. But a few people say the pillow made the pain worse

Firmness & Height Options

 Not good

Customers can only choose from one loft option (medium). People would like to see more height options available

Smell/Off-gassing

 Good

Most people complain about an odor on unboxing. But this goes away after a few days

Cleaning

 Good

Customers like the washable cover. But people say air-drying takes too long

Returns & Warranty

 Excellent

People say the returns process was easy. Most buyers enjoy the 100-night risk-free trial

Lifespan

 Excellent

Customers think the quality is excellent. People say the pillow feels more durable than most competitor pillows

Company Reputation

 Excellent

Tuft & Needle has an excellent reputation. It receives many positive reviews about its pillows and mattresses

Everything you need to know about Tuft & Needle Pillow

Medium Loft Provides Comfort For Most Body Weights

Tuft & Needle Pillow has an average loft (height) of 5 inches. Customers report a lightweight, responsive feel with average firmness.

The pillow is not too hard and not too soft. The medium loft works well for different body weights.

Heavy weight sleepers
Heavy weight sleepers
Heavy weight sleepers
 Not good

Heavy side sleepers get good comfort and neck support. But heavy stomach sleepers usually need a thinner pillow

Average weight sleepers
Average weight sleepers
Average weight sleepers
 Excellent

The pillow works well for most average weight sleepers. But some back and stomach sleepers may need a lower loft

Light weight sleepers
Light weight sleepers
Light weight sleepers
 Good

Most lightweight side sleepers like the pillow. But it can be too tall for some people

Made In The USA From High-Quality, Responsive Foam

Tuft & Needle Pillow has a washable pillow cover and a proprietary foam fill. Customers say the pillow feels well-made and durable.

  • Cover – A breathable polyester, Tencel, and elastane cover. It is easy to wash but must be air-dried.
  • Adaptive Foam – A proprietary foam material with a responsive, springy feel. Graphite and gel infusion help with cooling.

Best For Side & Back Sleepers - Too Thick For Most Stomach Sleepers

We tested the pillow and found it best for back and side sleepers. Stomach sleepers often need a pillow with a lower fill level.

Side sleepers
Side sleepers
Side sleepers
 Excellent

Most side sleepers like the pillow. People say they no longer get any neck pain

Back sleepers
Back sleepers
Back sleepers
 Good

Back sleepers find the pillow comfortable. But some people prefer a taller or thinner design

Stomach Sleepers
Stomach Sleepers
Stomach Sleepers
 Not good

Stomach sleepers prefer thinner pillows. Most customers say Tuft & Needle Pillow is too tall for stomach sleeping

Combination Sleepers
Combination Sleepers
Combination Sleepers
 Good

Many back and side sleepers get good comfort. But it can be too tall for back and stomach combo sleepers

Trial Period And Full Warranty Details

Sleep trial

100-Night

Refund

Full

Warranty

3-Year

Tuft & Needle Pillow comes with a 3-year limited warranty. The expected lifespan is 2 to 3 years.

But most customers say the pillow keeps its shape well. High-quality materials mean many more years of comfort are possible.

Risk-Free Trial details

  • 100-night risk-free trial period
  • Free return shipping via FedEx
  • Full refund after 5 to 10 business days

Warranty Details

  • 3-year limited warranty
  • Covers manufacturing and material defects
  • Tuft & Needle will replace the pillow at their discretion

Tuft & Needle Pillow Positive Customer Reviews

Overall customers enjoy Tuft & Needle Pillow. It keeps its shape and provides great neck support.

  • Good Neck Support – Most customers report good neck support and pain relief. People say the pillow works best for side and back sleeping.
  • Washable Cover – Customers like how the pillow cover is washable. This allows buyers to increase hygiene and prevent allergies.
  • Keeps Shape Well – Most customers say the pillow is responsive and keeps its shape. It does not need fluffing or re-plumping.

Tuft & Needle Pillow Customer Complaints

Most people find good support on Tuft & Needle Pillow. But there are some negative factors to consider.

  • Single Loft Option – The medium fill does not suit every sleeper. Some buyers find the pillow too tall or too thin.
  • Not Fully Washable – Some people would like the whole pillow to be washable. Only the cover can be washed. And it must be air-dried.
  • Possibly Overpriced – Many people complain the pillow is expensive compared to competitors. But people who find good comfort think the pillow is a great value.

Shipping

Shipping Method

Ships by FedEx

Pillow Care

Pillow cover is machine washable. Do not wash the whole pillow. Air-dry only

  • Ships by FedEx. Delivery is within 3 to 4 business days
  • Free shipping to the contiguous USA
  • Alaska and Hawaii shipping costs extra
  • Return shipping fee to Alaska and Hawaii

  • Pillow cover can be machine-washed on a regular cycle
  • The cover must be air-dried only (no tumble drying)
  • Do not wash the entire pillow (will invalidate the warranty)

Tuft & Needle Pillow Pillow Prices

Tuft & Needle Pillow is available in Standard and King size options. Standard size costs $75 and King size costs $100.

The price is expensive compared to most competitors. But many customers think the great comfort and support is worth the expense.

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Size

Dimensions

Height

Price

Standard

25W″x16L″

5″

King

34W″x16L″

5″

Where Is The Tuft & Needle Pillow Made?

The pillow is made in the USA from high-quality materials. Customers get a durable, responsive pillow that keeps its shape.

Tuft & Needle are an established bedding brand. The company is famous for its range of mattresses that ship in a box.

Use Straight Away After Unboxing - But There Is An Odor At First

Tuft & Needle Pillow can be used straight away after unboxing. There is no need to plump up the pillow before use.

Most customers say there is an off-gassing smell at first. But this goes away after a few days.

Should You Buy A Tuft & Needle Pillow?

Shoppers wanting a well-made, responsive pillow with a washable cover should consider Tuft & Needle Pillow. It keeps its shape and works best for side sleepers.

But there is only one loft option (medium fill). The pillow is not suitable for heavy sleepers, or people on a budget.

Consider Before Buying:

  • Medium Loft/Height – Tuft & Needle Pillow has a 5-inch loft. This works best for average and lightweight sleepers.
  • Side & Back Sleepers – The pillow is most comfortable for side and back sleepers. Many stomach sleepers say they need a thinner pillow.
  • Washable Cover – The cover is easily washable. But it must be air-dried (no tumble drying).

Frequently Asked Questions

Tuft & Needle Pillow is available in Standard and King size. Standard is $75 and King is $100.

The pillow performs best for side sleepers. People of different body weights say the pillow is comfortable and supportive.

Most people say the pillow sleeps cool. The cover is breathable and graphite-infused foam stops trapped heat.

The pillow has a medium firmness. This works well for most people.

Tuft & Needle Pillow has a 5-inch loft. This is about average for pillows.

There are many reports of neck pain relief. But some customers say the pillow is too tall or too thin.

Tuft & Needle Pillow has a polyester-Tencel blend cover. It also has a proprietary foam fill.

The pillow is Certi-PUR-US & OEKO-TEX 100 certified. This shows the pillow has very low levels of toxicity.

Tuft & Needle Pillow is made in the USA. The materials are high-quality and built to last.

Customers can expect Tuft & Needle Pillow to last around 2 to 3 years. This is typical of most quality pillows.

There is an off-gassing smell on unboxing. But this goes within a few days.

Tuft & Needle Pillow comes with a 100-night risk-free trial. Customers can return the mattress during this time for a full refund.

Tuft & Needle Pillow review summary

Overall rating

4.3 out of 5
4.3 out of 5
Andy David
Rated & Review by Andy David
Comfort
 Good
Quality
 Excellent
Value
 Not good
Side Sleepers
 Excellent
Neck & Back Pain
 Good
Cooling
 Good
Smell/Off-gassing
 Good
Company Reputation
 Excellent

Good

Great quality, responsive foam pillow that is comfortable for most people.

Bad

Expensive price tag and only one loft option available (medium fill).

Buy or not

Buy for a high-quality, comfortable pillow that is responsive and stays in shape. Shoppers on a budget and stomach sleepers should choose another brand.

Where To Buy The Tuft & Needle Pillow?

The best place to buy the Tuft & Needle pillow is on the official website. Click the button below to get the lowest price.

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About the author

Andy David
Andy David Mattress expert

Andy is the chief editor at Sleep Cupid. Andy researches and reviews leading mattress brands to help our readers get the right mattress and enjoy better rest.