Novosbed Mattress Review

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Novosbed Mattress Review

Review By

Nicole Bradford

We receive referral fees when readers use our links to buy a mattress

Novosbed Mattress Review Summary

The Novosbed is a well-made, competitively priced memory foam mattress that uses high-density foams to provide excellent back support and pressure relief

  • Luxury memory foam mattress that is more affordable than similar in-store brands
  • Benefit from pressure relief, good back support, and fewer aches and pains
  • Includes a 15-year warranty and a 120-night risk-free sleep trial
Novosbed Mattress Review Summary

Novosbed Mattress Review Summary

Novosbed Mattress Review Summary - mobile

The Novosbed is a well-made, competitively priced memory foam mattress that uses high-density foams to provide excellent back support and pressure relief

  • Luxury memory foam mattress that is more affordable than similar in-store brands
  • Benefit from pressure relief, good back support, and fewer aches and pains
  • Includes a 15-year warranty and a 120-night risk-free sleep trial

Full review below

The Complete Novosbed Mattress Review

If you are in a hurry, skip to the review summary at the bottom of this page. But it's better to read the complete review to get a clear picture of this mattress.

The Novosbed Mattress is a high-quality memory foam mattress made in the USA and shipped in a box.  It comes in three firmness options: soft, medium or firm.  Plus, with Novosbed’s unique Comfort+ adjustment kits, you can tailor the firmness so your Novosbed mattress perfectly matches your own sleep preferences.

With one of the most generous trial experiences on the market, Novosbed offers a low-risk way of purchasing a luxury memory foam mattress.

Novosbed Mattress Review

Fifth-Generation Memory Foam

Whichever firmness option you choose, your Novosbed mattress is constructed with three layers of high-density memory foam topped with a machine-washable Tencel top cover.

The removable top cover is ultra-soft, so you enjoy a comfortable night’s sleep.  It’s also thin, so you experience the full benefit of Novosbed’s three-tiered memory foam construction.

The top layer of memory foam features an advanced air circulation construction for a cooler sleeping experience.  The generous cushioning of this layer ensures a good balance between support and comfort.

In the soft option, the top layer uses a gel memory foam rather than the next-generation memory foam used in the medium or firm options.  This gel memory foam allows for more give – making it ideal for those who prefer a plusher feel to their mattress.

The middle layer of memory foam in the Novosbed mattress is a second layer of high-density memory foam.  This is Novosbed’s “Recore Transition Zone”, a layer of memory foam that is designed to ensure pressure point relief and isolate motion for a restful night’s sleep.

Finally, the bottom layer of the Novosbed mattress is a premium support foam of lower density that is included to deliver balanced support.

Altogether, these three layers stack approximately 11 inches high, making the Novosbed mattress ideal for use with standard-depth fitted bedsheets.

Novosbed Mattress Review

Tailor Your Sleep Experience with the Comfort+ Adjustment Kit

The Novosbed mattress comes in three standard firmness ratings: soft, medium or firm.

In addition, you can tweak each option with Novosbed’s unique, patent-pending Comfort+ adjustment kits.  The adjustment kits are available in firm or soft options – so you can make your mattress a little firmer or a little softer, as desired.

For most people, the medium firmness will be ideal as it offers a comfortable balance of plushness and support.  This is a good option for most people.  However, if you feel that the medium firmness isn’t quite right, you don’t need to send your mattress back.  You can request a Comfort+ kit under Novosbed’s Perfect Firmness Guarantee.

The Comfort+ firmness adjustment kit is offered free of charge, so there is no extra cost to adjust the mattress to your liking.  Simply request a kit online or by calling the customer service number on the Novosbed website.

Once the adjustment kit arrives, you simply unzip the top cover and slot in your new adjustment layer between the top layer of memory foam and the removable Tencel top cover.  The adjustment layer is hidden under the soft removable top cover for a sleek look and maximum comfort.

This simple process means you don’t have to mess around with mattress toppers to get your perfect level of support.  The fact it is a free service is a big advantage of the Novosbed mattress.

One word of warning: be aware that adding the adjustment layer will increase the depth of your mattress from 11 inches to 13 inches.  This means you may need to switch to deeper fitted sheets (“deep pocket” sheets) if you choose to use an adjustment kit.

The Perfect Sleep Solution for All Sleeper Types

Because you can adjust the Novosbed mattress to suit you, it is suitable for all sleeper types – whether you sleep on your front, back or side.  In fact, online reviews show that side sleepers, who tend to be prone to discomfort from pressure points, are particularly impressed by the great night’s sleep they enjoy on a Novosbed mattress.

The top layers of high density foam do a really good job of contouring to fit your body, so you sink comfortably into the mattress without losing support.  Even side sleepers should find that pressure points are relieved.

Side sleepers who opt for a medium or firm Novosbed mattress might wish to consider using a softening adjustment kit to ensure maximum comfort.  However, this will usually come down to personal preference.  It can depend on a number of factors, such as body weight, the amount of movement the sleeper typically makes overnight and the length of time they typically spend in bed.

Novosbed Mattress Review

The Mattress that Arrives in a Box!

The Novosbed mattress is shipped to you in a box.  When it arrives, Novosbed recommends you open the box in the room you intend to sleep on it.  This way, you don’t have to transport your mattress once it has expanded to its full size.

As with any memory foam mattress, you may notice a “new mattress smell” when you first unpack your Novosbed mattress.  However, this scent soon wears off and you shouldn’t notice it at all after 2 or 3 days.

Plus, because every layer of a Novosbed mattress is CertiPUR-US® Certified, indoor air quality is assured.  CertiPUR-US compliant foams are proven to contain low levels of the volatile organic compounds (VOCs) that are sometimes found in cheaper household products.

To start using your bed, simply open the outer packaging, unroll your Novosbed mattress onto the bedframe or foundation and remove the rest of the packaging.  The decompression process is fast – you can lie on the mattress after just five minutes.  After 48 hours, the mattress will be fully expanded.

It can take a couple of days to “wear in” your mattress and feel totally comfortable on it.  Novosbed suggests two to three weeks is typical, but admits the break-in period can vary from person to person.

If you don’t love the Novosbed mattress after 30 days, you can request a free adjustment kit.  Novosbed requires you give the mattress a 60-day breaking-in period as part of its 120-day money-back trial.

Stay Cool Thanks to the Aerated Top Layer

Memory foam mattresses can sleep warmer than traditional sprung mattresses, which can take a bit of getting used to if you are new to memory foam.

The Novosbed mattress sleeps cooler than most memory foam mattresses thanks to the advanced air circulation in its top layer of memory foam.  As you move in the night, air will flow in and out of the mattress to help maintain a cooler temperature.  The high-quality top cover also helps to wick heat away, delivering a cooler sleeping experience.

Novosbed Mattress Discounts

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Novosbed Mattress Review Summary

Perfect for Couples

Memory foam typically does not have the bounce of a sprung mattress.  Instead the Novosbed forms gently around your body.  If you haven’t slept on memory foam mattress before, this is also something that can take a little getting used to.

However, you will find that you are trading that extra bounce for extra comfort.  Many couples prefer this because you can freely move around the bed without experiencing that sinking feeling.  And it is a definite improvement over noisy or uncomfortable springs.

The Novosbed’s high-quality construction also delivers good edge support, so wherever you are on the mattress you should enjoy a pleasant stability.

Get a Great Night’s Sleep Together

The three-layered construction of a Novosbed mattress ensures strong motion isolation.  Even if your partner is tossing and turning in the night, your sleep shouldn’t be disrupted.

This is a characteristic of memory foam beds generally.  But even compared to other memory foam mattresses, the Novosbed performs well in motion transfer tests.  This means sleepers should experience minimal disturbance from motion elsewhere on the bed, making Novosbed a good choice for couples with different sleep schedules or one partner tends to move around a lot in their sleep.

Novosbed Mattress Review

A Generous 120-Day Trial

One of the biggest advantages of a Novosbed mattress is the lengthy money-back trial on offer.  If you purchase a Novosbed mattress, you have up to 120 days to decide whether it is right for you.

Novosbed does require that you sleep on the mattress for 60 days, to ensure that you give yourself time to adjust to the new bed.  Giving yourself this time to adjust is especially important if you are new to memory foam mattresses.

During this 60-day test period, you can send off for an adjustment kit to make the mattress lightly softer or firmer.  As we’ve mentioned, this is another big advantage of choosing a Novosbed mattress because the kit is delivered free of charge.

Effectively, the trial period works like this:

  • 30 days – standard breaking in period
  • 30 to 60 days – after 30 days, you can order a free Comfort+ adjustment kit to make your mattress slightly softer or firmer, depending on your preference
  • 60 days to 120 days – if you still don’t love your Novosbed mattress after trying a Comfort+ kit, you can return the mattress for a full refund.

The fact Novosbed offers a full refund at the end of the trial period means choosing a Novosbed mattress really is risk-free.

A Quality Product: Made in the USA and Canada

Novosbed is a Canadian company based in Alberta, Canada.  Its mattresses are manufactured in Allentown, Pennsylvania, USA and Toronto, Ontario, Canada.  If you buy in the US, your mattress will be shipped from Pennsylvania.  If you’re in Canada, your mattress will be shipped from Toronto.

Every Novosbed mattress is CertiPUR-US Certified.  The CertiPUR-US program gives shoppers the confidence of knowing the flexible polyurethane foam meets US standards for content, emissions and durability.  Independent tests in accredited laboratories guarantee the foam is:

  • Made without ozone depleters
  • Made without PBDEs, TDCPP or TCEP (“Tris”) flame retardants
  • Made without mercury, lead, and other heavy metals
  • Made without formaldehyde
  • Made without phthalates regulated by the Consumer Product Safety Commission

This means you can be sure a Novosbed mattress is manufactured in the USA to the highest standards and contains none of the nasties listed above.  It’s far superior to cheap imports that don’t carry this quality certification.

Novosbed Mattress Review

A Fifteen-Year Guarantee

As well as the 120-day trial and conformance with CertiPUR-US standards, Novosbed gives further peace of mind through its fifteen-year mattress warranty.

Novosbed provides total coverage in the first ten years, so you can return the mattress at any time for repair or replacement.  After ten years this coverage begins to tail off.  In years 11 to 15, Novosbed provides pro-rated cover, so it covers a proportion of repair or replacement costs based on the age of the mattress.

The Proof Is in the Return Rate!

If you do decide to return the mattress, you can do so between day 60 and day 120 of your trial period.  You will need to contact Novosbed directly to arrange for the mattress to be picked up and then you'll receive a full refund.  On its website, Novosbed’s amazing return policy has even earned it a five-star review!

According to an interview he gave to the BBC, Novosbed’s CEO Samuel Prochazka has said Novosbed mattresses have a return rate of just three percent.  This is well below the industry average return rate of ten percent for online retailers of home goods.

If you do end up returning the mattress, it’s also great to know that, wherever possible, Novosbed works with local charities so that unwanted mattresses are donated to people who need them – a greener and more socially responsible alternative to landfill, where they might otherwise end up.

Buy a Matching Foundation – Or Use Your Own

Novosbed manufacturers a wooden foundation to accompany its mattresses.  This foundation is made from North American pine and manufactured in the USA.  The self-assembly kit comes with an optional cover and a five-year warranty.

However, the company says that any foundation designed for memory foam or latex beds is suitable, as are adjustable bases, solid untreated wood platform beds, and horizontally slatted systems, provided gaps are no more than 3 inches apart.

Novosbed doesn’t recommend using its mattresses directly on floors susceptible to moisture build-up or on wired metal bases.

Novosbed Mattress Discounts

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Novosbed Mattress Review Summary

Great Value for Money

Compared with expensive alternatives on display in retail shops, the Novosbed range compares well.  A good quality mattress can be an expensive purchase but buying online keeps overheads to a minimum so you’re paying for the mattress quality, not the retail floor space or expensive sales people.

Having the 120-day money-back trial minimizes the purchase risk.

Overall, when you consider a Novosbed mattress is going to give you at least fifteen good years of use, the cost per comfortable and dreamy night sleep is exceptionally low.  A Novosbed mattress gives you a high-end sleep experience without the crazy price tag.

Novosbed Mattress Review

Online Reviews are Overwhelmingly Positive

From the nearly 4,000 reviews on its website, Novosbed mattresses score an immaculate five out of five.

In general, customers love the cool feel of the air-circulating top layer and the comfort and support of the three layers of memory foam.  On the downside, some reviewers say it took several days, or even weeks, for the mattress to feel truly comfortable.  Others had to send off for an adjustment kit.

Comments include:

  • Fast and efficient ordering, good information available online
  • The 120-day trial takes the fear out of buying online for those that haven’t bought a mattress online before
  • Even skeptics are impressed by the level of comfort and good nights of sleep they have experienced
  • Some have purchased on the advice of their friends, family – or chiropractor!
  • For people who have experienced back or joint pain when sleeping on other mattresses, the Novosbed can relieve discomfort and gives a better night’s sleep
  • Being able to remove the top cover for washing is a bonus

In general, reviews commend the Novosbed mattress for giving a really great night’s sleep.

Novosbed Mattress Review

Easy to Use Website and Efficient Ordering

Customers praise the efficiency of the online ordering process.

There is plenty of information available online to aid your decision-making prior to purchase.

There are six Novosbed mattress sizes to choose from: twin, twin XL, full/double, queen, king, and California King.  Each size is offered in the three firmness options, with a further option to add the appropriately sized foundation base.

On the Novosbed website, online payments are supported through secure card payment or by PayPal and orders usually ship within one to four days.

For Added Convenience, Choose White Glove Delivery

After ordering, Novosbed suggests allowing one to five days for manufacture.  You’ll then need to add shipping time to this.

Standard shipping is provided at no extra cost.  This “free delivery” model uses FedEX Ground service.  If you’ve paid using PayPal, a signature will be required on delivery.

Standard delivery within Canada and the continental United States is within one to six days, depending on your location.

It may be possible to expedite shipping.  If you would like shipping to be expedited, Novosbed recommends calling its customer service team.  While it will try to arrange this for you if possible, expedited delivery is not included within Novesbed’s free shipping offer, so you will need to be prepared to cover the cost of the shipping upgrade yourself.

On its own website, Novosbed offers a “white glove delivery” option.  Although this can add five to seven days to the order time, it is a good option if you want an agreed delivery time and would like your old mattress collecting and disposing of at the same time as you receive your new Novosbed mattress.

Novosbed Mattress Review

Recommended for Those Who Want a High-End Memory Foam Sleep Experience

Novosbed mattresses don’t come cheap, but there is a reason for that.  The high-quality construction using three tiers of fifth-generation memory foam and the ultra-soft removable top layer deliver an idyllic night’s sleep.

What’s more, the purchase is as low risk as you can get when buying a mattress online.  Novosbed has one of the most generous free trial periods available and some of the happiest and most loyal customers on the Internet.

Some of the best features of the Novosbed mattress are:

  • You can design the Novosbed to perfectly match your own firmness preferences. Thanks to the three different mattress options and the two different adjustment kits, you can tailor the firmness of a Novosbed mattress to suit the way you like to sleep.
  • The three layers of memory foam combine an aerated top layer for optimal coolness, a transitional layer for great support and a deep bottom layer for ultimate comfort.
  • Novosbed mattresses perform fantastically well in motion transfer tests so any movement will cause minimal disruption to sleepers – ensuring a good night’s sleep for all.
  • Customers love the way the Novosbed mattress molds to their bodies while remaining cool. The mattress gently forms around your body to deliver great support.  If you’ve suffered from back ache or aches and pains when sleeping on other mattresses, we recommend you give the Novosbed a try.
  • Every Novosbed mattress comes with one of the most generous sleep trials available on the Internet. You can take your time and enjoy an unrushed trial experience knowing that if you aren’t completely happy anytime between the 60 and 120 days, you can return your mattress, no questions asked, for a full refund.

A Novosbed mattress is the gold standard in memory foam mattresses.  Boasting the highest owner satisfaction of any type of memory foam mattress, this is one online purchase which practically guarantees you a truly comfortable night’s sleep.

Novosbed Mattress Discounts and Deals

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Novosbed Mattress Review Summary

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Novosbed Mattress Review

Mattress Comfort Rating

  • Choose from three firmness levels: soft, medium (the most popular), and firm
  • High-density memory foam layers give good pressure relief, support, and motion isolation
  • A Telcel top cover and an aerated memory foam layer helps the mattress to breathe, keeping you cooler for longer

Trial Period and Value for Money

  • A zip-on comfort topper is available free of charge if you find the mattress too soft or too hard for your liking
  • A 15-year warranty and 120-night sleep trial provide great value for money and let you test the bed risk-free in the comfort of your home
  • Manufacturered from high-grade fabric and foam for long-lasting comfort and support

Where To Buy The Novosbed Mattress?

The best place to buy the Novosbed mattress is on the official website. Sleep Cupid has been able to secure special discounts for our readers. Click the button below to get a $100 Novosbed mattress discount coupon.

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