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New Purple Mattress Review

The good, the bad and everything in between
Andy David
Reviewed by Andy DavidUpdated September 2019

Our Review Process & Trust Policy

Our team researched and analyzed over 18,426 verified New Purple mattress customer reviews. We tested and sleep trialed this mattress to help with research. We’re committed to honesty and trust – showing you the truth about mattresses (yes, even the bad things). This research is made possible by our readers. When readers use our links to make a purchase, we receive referral fees that fund our research.

Quick Overview - How Good is a New Purple Mattress?

New Purple is a good quality hybrid mattress available in 3 models. It works well for couples, has great pressure relief, and sleeps cool.

But the mattress is expensive compared to competitors. There may be some long-term issues with durability.

  • Good – Sleeps cool and supports different body weights and sleeping styles.
  • Bad – High price tag. Customers are unsure of the long-term value.
  • Buy or not – Buy for a quality hybrid mattress with fantastic pressure relief. Shoppers on a budget or need guaranteed durability should consider other brands.

Pros

  • Choice of 3 mattress models
  • Free white glove delivery
  • Great temperature regulation
  • Works for all sleeping positions
  • Supports most body weights

Cons

  • High price tag for all 3 models
  • Heavy mattress that is hard to move
  • Some concerns about durability
  • No split firmness options for couples
  • 30-night minimum trial period

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Full New Purple customer ratings

Category

Rating

Customer Experience Summary

Comfort

 Excellent

Most customers say the mattress is comfortable and supportive. Especially for side and back sleeping

Quality

 Good

Customers think the quality is good overall. But a few people experienced sagging after a period of time

Value

 Not good

Many people think the price is too high. Customers are unsure whether the mattress is worth the expense

Cooling

 Excellent

There are many reports of sleeping cool. New Purple has excellent temperature regulation

Side Sleepers

 Excellent

Side sleepers enjoy the mattress. The grid-like layer provides great pressure relief

Back Pain

 Good

Many customers say their back pain disappeared. But a few people think the mattress made their back pain worse

Smell/Off-gassing

 Excellent

The mattress arrives whole and has little smell. But any slight odor will soon go away

Edge support

 Good

Most people say the edge support is good. Couples can spread out and feel supported

Couples

 Good

Couples like the mattress. Especially Purple 3. It gives good bounce and edge support

Company reputation

 Good

Purple’s reputation is good. There are some complaints. But most customers are positive about the brand

Everything you need to know about New Purple mattress

Soft, Weightless Feel - With Great Comfort & Support

New Purple is available in 3 models: Purple 2, Purple 3, and Purple 4. Each option has a different firmness and feel.

Customers describe the feeling as “melting into the bed”. But there is enough support from pocket coils to keep the body afloat.

Heavy weight sleepers
Heavy weight sleepers
Heavy weight sleepers
 Good

Heavy back and stomach sleepers are best on Purple 2. This has a firmer feel that reduces the level of sinkage.

Average weight sleepers
Average weight sleepers
Average weight sleepers
 Excellent

Most average weight sleepers enjoy Purple 3. This has a medium firmness and works well in most sleeping positions.

Light weight sleepers
Light weight sleepers
Light weight sleepers
 Good

Lightweight sleepers can struggle to find the perfect feel. Back and stomach sleepers may need to trial different models.

Available In 3 Firmness Options - For All Body Weights

The mattress is available in 3 models. The choice of firmness works well for different body weights and sleeping styles.

Firmness scale

12345678910Too SoftMediumToo Firm
Purple 2
Purple 3
Purple 4

Purple 2 is medium-firm. Purple 3 is medium. Purple 4 is medium-soft.

Purple 2 is 7.5 out of 10 on the firmness scale. Purple 3 is 6 out of 10. And Purple 4 is 5 out of 10.

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Purple Mattress Discounts

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Grid-Like Design & Pocket Coils For All-Around Comfort

New Purple features a grid-like comfort layer and pocket coils. This provides great comfort and support for most people.

1. Cover
A soft, breathable viscose-polyester cover. Helps to reduce sweat and keep sleepers cool.

2. Grid-Like Layer
Purple’s proprietary Smart Comfort Grid provides pressure relief and cooling. All 3 models have a different layer height.

3. Transition Layer
Polyurethane foam acts as a transition between the upper layer and pocket coils. This enhances the overall comfort and feel.

4. Pocket Coils
A durable pocket coil system for support and bounce. Pocket coils also work well to enhance responsiveness.

Comfort & Support For Back, Side & Stomach Sleepers

New Purple works well for different sleeping positions. The 3 options cater for back, side, and stomach sleepers.

Side sleepers
Side sleepers
Side sleepers
 Excellent

Most side sleepers get good pressure relief on Purple 3 or Purple 4. Heavy side sleepers get better deep compression support on Purple 4.

Back sleepers
Back sleepers
Back sleepers
 Excellent

Many back sleepers report good lumbar support on Purple 2. But lightweight individuals may find Purple 3 supportive enough.

Stomach Sleepers
Stomach Sleepers
Stomach Sleepers
 Excellent

Most stomach sleepers need the medium-firm feel of Purple 2. This model keeps the hips afloat to prevent back pain.

Couples Enjoy Good Motion Isolation

Customer reviews and our testing showed New Purple has good motion isolation. Couples cannot feel their partner tossing and turning.

The mattress also caters for couples with different body weights. Purple 3 is the best option for combination sleepers of medium weight.

Category

Rating

Customer Experience Summary

Motion Isolation

 Excellent

Customers say the motion isolation is excellent. Almost zero motion transfer from tossing and turning

Heavy Couples

 Good

Heavy couples like the mattress. But some couples struggle to find the ideal feel

Sex Activity

 Good

Most couples think the mattress works well for sex. The responsive feel makes the bed easy to move around on

Bounce

 Good

Couples report good bounce. Pocket coils give good feedback when under pressure

Bounce & Support For Night-Time Fun

New Purple’s pocket coils provide great support and bounce for sex. This works well for sexually active couples.

The grid-like comfort layer is also responsive. This makes moving around on the mattress easy.

Where Is The New Purple Mattress Made?

New Purple is made in the USA from quality materials. This includes non-toxic CertiPUR-US certified foam.

Customers think the durability of New Purple is better than the original. But some customers say the mattress started to sag after a period of use.

Trial Period And Full Warranty Details

Sleep trial

100-Night

Refund

Full

Warranty

10-Year

New Purple comes with a 10-year warranty as standard. The company will repair or replace mattresses with material or manufacturing defects.

Customers can expect New Purple to last around 7 to 8 years. This is average for a mattress of this standard.

Risk-Free Trial Details

  • 100-night risk-free trial
  • Minimum 30-night trial period before returns accepted
  • Refunds and exchanges are available during the trial period

Warranty Details

  • 10-year manufacturer warranty
  • Company will repair or replace a defective mattress
  • Return transportation costs are not included

New Purple Mattress Positive Customer Reviews

There are many positive reviews about New Purple. Customers like the pain relief and overall feel of the mattress.

  • Good Pressure Relief – Most customers say their joint pain went away. Side sleepers often mention excellent pressure relief.
  • Back Pain Relief – People with lower back pain say their backache disappeared. Back sleepers are happy with the mattress.
  • Unique Feel – Customers like the unique feel of New Purple. It is soft yet supportive. Some people say it feels like sleeping on a marshmallow.
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New Purple Mattress Customer Complaints

Most customers enjoy New Purple. But there are some complaints about durability and pricing.

  • Overpriced – The price is high compared to similar competitors. Customers wonder if the mattress is worth the cost.
  • Durability Issues – A few customers say the mattress started to sag in places. Although the durability is better than the original Purple mattress.
  • Heavy Mattress – Most customers mention the heavy weight of the mattress. People find moving the bed difficult.

Good Edge Support For Couples Who Spread Out

We tested the edge support and found it good. There is a big improvement on the original Purple mattress.

New Purple has reinforced edges. Sleepers can lie near the edge without falling out of bed.

New Purple Mattress Pricing And Dimensions

New Purple is more expensive than its competitors. Some customers are unsure whether the cost is worth it.

Buyers can choose from 3 mattress models. Most major size options are available.

Price is based on the Purple 3.

Swipe left to view more

Size

Dimensions

Height

Price

Twin Extra Long (XL)

39W″x80L″

12″

Full

54W″x75L″

12″

Queen

60W″x80L″

12″

King

76W″x80L″

12″

California King

72W″x84L″

12″

Shipping & Payment

Shipping Method

Ships directly from the factory

Where does New Purple Mattress ship?

United States (Alaska and Hawaii extra fee)

White Glove Delivery

Available free of charge

  • Ships directly from the factory
  • Delivery within 1 to 2 weeks on average
  • Free shipping within the contiguous USA
  • Free white glove delivery as standard

Fast & Simple Payment - Order New Purple Online

Shoppers can order New Purple online within minutes. The secure website accepts all major credit cards.

Customers who want to spread the cost can apply for Affirm finance. This is popular because the mattress price is high.

Works With Most Bed Bases - And Adjustable Bases

The mattress works with most types of bed base. Metal frames, foundations, and slatted bases work well.

But the mattress is heavy and needs good support. Customers must ensure the base can support the weight and structure of the mattress.

Adjustable bases can also be used. But the taller models do not adjust as well as the Purple 2 model.

Ships Non-Compressed - With Free White Glove Delivery

New Purple ships directly from the factory. Free white glove delivery is available as standard.

Unlike the original Purple, New Purple is not compressed in a bag. The mattress arrives whole. A team will set up the mattress in the home.

Should You Buy A New Purple Mattress?

Buyers looking for a good quality hybrid mattress should consider New Purple. It sleeps cool and has excellent pressure relief. It also works well for couples.

But the mattress is expensive. Some people cannot justify the price. There may be some long-term problems with durability.

Consider Before Buying:

  • High Price Tag – New Purple is more expensive than similar competitors. Buyers must consider the price against the level of comfort.
  • Unique Feel – Purple’s Smart Comfort Grid layer has a squishy, unique feel. Not all customers enjoy this feeling.
  • 3 Mattress Models – There are 3 models to choose from. Body weight, sleeping style, and personal preferences should be considered.

Popular New Purple Mattress Alternatives

Frequently Asked Questions

Most customers say New Purple is good for backache. Purple 3 and Purple 2 provide the best lower back support.

The mattress gives excellent pressure relief. This works well for side sleepers who need hip and shoulder protection.

There are 3 firmness options available. Purple 2 is medium-firm, Purple 3 is medium, and Purple 4 is medium-soft.

Purple 2 is 11 inches in height. Purple 3 is 12 inches. And Purple 4 is 13 inches.

New Purple sleeps cool. There are many reports of excellent temperature regulation.

Customers can use New Purple right away. This is because it ships whole (non-compressed).

New Purple is a hybrid mattress. It is made from foam layers and pocket coils.

The mattress should last 7 to 8 years. This is normal for a mattress of this standard.

The mattress does not ship compressed. This means there is little smell. Any slight odor will soon go away.

Returns are often straightforward. Purple arrange for a local charity to collect the bed. A few customers say refunds take longer than expected.

New Purple works with most bed bases. But they must be supportive. Adjustable bases can also be used.

New Purple Mattress Discounts and Deals

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New Purple mattress review summary

Overall rating

4.4 out of 5
4.4 out of 5
Andy David
Rated & Review by Andy David
Comfort
 Excellent
Quality
 Good
Value
 Not good
Side Sleepers
 Excellent
Back Pain
 Good
Cooling
 Excellent
Smell/Off-gassing
 Excellent
Company Reputation
 Good

Good

Sleeps cool and supports different body weights and sleeping styles

Bad

High price tag. Customers are unsure of the long-term value

Buy or not

Buy for a quality hybrid mattress with fantastic pressure relief. Shoppers on a budget or need guaranteed durability should consider other brands

Where To Buy The New Purple Mattress?

The best place to buy the New Purple mattress is on the official website. Sleep Cupid has been able to secure special discounts for our readers. Click the button below to get FREE Sheets + 2 Pillows with your New Purple mattress (discount automatically applied at checkout).

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About the author

Andy David
Andy David Mattress expert

Andy is the chief editor at Sleep Cupid. Andy researches and reviews leading mattress brands to help our readers get the right mattress and enjoy better rest.

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