Muse Mattress Review

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Muse Mattress Review

Review By

Nicole Bradford

We receive referral fees when readers use our links to buy a mattress

Muse Mattress Review Summary

Muse is a multi-layer, all-foam mattress that uses advanced cooling methods to regulate temperature and is available in three firmness levels

  • Gel-infused memory foam layer and a breathable cover works well to keep you cool when the temperature begins to rise
  • Three firmness options to accommodate all sleeping positions: side, back, and stomach
  • Available with a 10-year warranty and a 120-night risk-free sleep trial
Muse Mattress Review Summary

Muse Mattress Review Summary

Muse Mattress Review Summary - mobile

Muse is a multi-layer, all-foam mattress that uses advanced cooling methods to regulate temperature and is available in three firmness levels

  • Gel-infused memory foam layer and a breathable cover works well to keep you cool when the temperature begins to rise
  • Three firmness options to accommodate all sleeping positions: side, back, and stomach
  • Available with a 10-year warranty and a 120-night risk-free sleep trial

Full review below

The Complete Muse Mattress Review

If you are in a hurry, skip to the review summary at the bottom of this page. But it's better to read the complete review to get a clear picture of this mattress.

Muse produces an all-foam mattress with generous layers of memory foam. The top memory foam layer is gel infused which is designed to dissipate heat better than standard memory foam. With this mattress, Muse is targeting a very specific market segment: people who love the feel of a memory foam mattress but just wish it delivered a cooler sleep experience.

Muse Mattress Review

Three Different Comfort Levels

The Muse mattress is a 12” deep all-foam mattress that is available in soft, medium and firm.

Muse rejects the notion of a “one size fits all” mattress and therefore offers its all-foam mattress with three different levels of firmness, so you can choose the right degree of softness and support for you.

A 100 Percent Foam Construction

The 12 inches of a Muse mattress comprises of three different layers.

The top layer is a two-inch thickness of gel-infused memory foam.  Muse says the addition of gel to this memory foam layer helps to regulate your body temperature, while also offering all the usual benefits of memory foam: motion isolation, body contouring and pressure relief.

The intermediate layer is another two inches of memory foam.  This responsive comfort foam delivers similar motion isolation, body contouring and pressure relief to the top layer.  However, it is this layer that Muse adjusts to the create different comfort levels of the Muse mattress.  By changing the deflection values of this middle layer of foam, Muse adapts the center layer to create its range of firmness options: soft, medium or firm.

The final eight inches of the mattress are comprised of dense, durable layer of foam that creates a supportive foundation.  Muse says this bottom layer of high-density foam caters to all sleep positions and body types.  It also helps to deliver the Muse mattress’s good edge support.  This layer has significant extra responsiveness compared with the top two layers and this is what ensures you don’t experience too much of the “sinking feeling” that can be evident in some memory foam mattresses.

This combination of layers balances the soft body contouring of memory foam with the good contouring and edge support of the bottom layer.

All three layers are wrapped in a soft, removable cover.  The top section of this cover is made from a fabric that features of a unique cooling weave construction – more on this later.

Muse Mattress Review

Choose the Support You Need

One of the key advantages of the Muse mattress is the three different firmness options you can choose from: soft, medium or firm.

The Soft Muse Mattress: this is best suited to those who enjoy a mattress with plenty of give.  If you love to sink into your mattress at night, this is the right choice for you.

The Medium Muse Mattress: this is a good all-rounder.  Most people prefer a medium mattress and the Medium Muse Mattress does sit in the middle of the firmness scale.

The Firm Muse Mattress: If you prefer the sensation of sleeping on top of your mattress, rather than sinking gently into it, the firm Muse mattress is going to be the best choice for you.

The good news is, to help you decide which mattress is right for you, Muse offers a quick six-step quiz on its website.  The quiz takes you through a series of simple questions.  From your answers, Muse will recommend the mattress and pillows it thinks are right for you.

Plus, if you don’t get your choice quite right, Muse offers a 120-day sleep trial with its mattresses when you buy direct from the Muse website.

Muse Mattress Discounts

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Muse Mattress Review Summary

Choose the Right Option for the Way You Sleep

As we’ve noted, the Muse mattress comes in three different firmness levels: soft, medium and firm.

Side sleepers can sometimes prefer soft mattresses because of the tendency to feel more pressure points when sleeping on your side.  However, this does come down to personal preference.

The deep memory foam layer and all-foam construction of the Muse mattress minimizes the pressure on hips and shoulders that side sleepers can sometime suffer with, so even side sleepers may prefer the Muse mattress in a medium firmness.

If you usually sleep on your stomach, the firm Muse mattress is probably the best option for you.  It’s well known that the soft give of an all-foam bed can cause stomach sleepers’ hips to sink, resulting in poor spinal alignment.

This can cause sleepers discomfort in particular pressure points, such as in the hips, as well as having the potential to lead to lower-back discomfort.  As a result, opting for a firmer mattress is almost always a good idea when you are a stomach sleeper and purchasing an all-foam mattress – whatever make of foam mattress you plump for.

Muse Mattress Review

Great Comfort from the First Night

Each Muse mattress is shipped direct to you in a box.  The compressed mattress fits into a deceptively small box – making it easy to transport to the room you intend to sleep on it.

Unbox the mattress, then position it onto your desired bed base.  Remove the plastic and allow the mattress time to unroll and expand.  If you’ve never ordered a foam mattress online before this step can feel a bit like magic!

Be aware that, as with every foam mattress, you are going to need to allow a little time for the mattress to fully expand.  Muse says that you may need to allow up to 12 hours for one of its mattresses to reach its full thickness.

However, they are also clear that this doesn’t mean you can’t start using your Muse mattress in the meantime.  Even if you lie on it immediately, you won’t cause any damage to the foam or affect the lifetime of your mattress.

Foam and Fabric Innovation for a Cooler Night’s Sleep

The memory foam layers used in a Muse mattress uses a new type of memory foam formed through Variable Pressure Foaming (VPF).  Muse says this leads to a much more stable and durable foam that performs exceptionally well in compression tests.

Memory foam is well-known for its heat retention qualities and Muse wanted to mitigate this heat retention effect in its mattress.  To achieve this, it infuses the top layer with a special gel formulation that helps to dissipate heat.

Most importantly, it wraps each Muse mattress in a unique “Diamond Breeze” cover made from polyethylene and polyester knitted yarns free of harmful chemicals and dyes.  According to Muse, this is what plays a critical role in the cooling sleep experience you can expect with a Muse mattress.

Traditionally heat transference through fabric is achieved by adding a chemical treatment to the top layer of the fabric.  However, Muse have managed to achieve the same heat transference effect without having to rely on chemical treatments.  The phase-changing material adjusts to ambient temperature, creating a cool-to-the-touch experience in the material used to cover the mattress.

One of the really thoughtful options Muse offers its customers is the chance to request a free swatch of the cool-to-the-touch fabric used in its mattress cover.  Simply head over to the Muse website, fill in the simple web form and you can try out the cooling sensation of the fabric for yourself.  Muse will send you a fabric swatch and you can experience the cooling cover before deciding whether to order a mattress and go ahead with the 120-night sleep trial.

It’s also good to know that the removable, washable mattress cover zips off for easy removal.  Being able to easily wash the cover is a real advantage for anyone wanting to preserve the life of their mattress and sustain the feeling of freshness in your mattress.

Muse Mattress Review

Great Edge Support

The edge support of the muse mattress relies on the bottom eight-inch layer of high-density foam.  Inevitably, as a result, you are likely to experience a significant dip when you sit on the side of the bed (to put on a pair of shoes, for example).

Lying on the side of the bed also produces some sinkage, but not to the point that you feel discomfort or feel as if you might roll off the bed.  The deep contouring of the memory foam layers tends to offset the compression.  On the whole, the edge support of a Muse mattress is more than adequate.

Indeed, couples will be pleased to note that there is as much comfort on the side of the mattress as there is in the center.  However, the deep soft sensation and body contouring of the memory foam layers aren’t so great for couples who prefer a little bounce in the mattress.

Memory foam can make it a bit difficult to switch positions; it isn’t quite so easy to move around when you are softly cocooned in the memory foam top layer.  If this is going to be a problem for you, we suggest you might prefer to opt for the firmer of the three Muse mattress options.

Enjoy a Great Night’s Sleep with Low Motion Transfer

The soft body contouring of a Muse mattress is great news for those couples for whom the nighttime movement of one partner tends to disturb the sleep of the other.

In tests, the memory foam layers of the Muse mattress perform really well in limiting motion transfer.  Movement on one side of the mattress does not travel to the other side; generally the foam construction works well to isolate and dissipate movement.  This means, if you are one half of a couple with different sleep patterns, the Muse mattress could be a great choice for you both.

Try Your Muse Mattress for Up to 120 Days

All customers who purchase their Muse mattress direct from Muse online are entitled to a 120-day trial period.

Under this offer, you have the opportunity to trial your Muse mattress in the comfort of your own home for up to 120 days.  If you decide the Muse mattress isn’t for you within this 120-day trial period, you can return the mattress to Muse for a full refund.

There are several great features of this offer that hint to the good customer service credentials you can expect from Muse. First, although Muse do request that you give your new Muse mattress one to two weeks test before deciding whether to keep it, there are no stipulations about the length of time you need to trial your Muse mattress.

This contrasts with other online mattress companies, many of which require a 30-day trial period before they will consider a return.

Second, if you do decide to return your Muse mattress, Muse are happy for you to work with a local charity of your choice in order to donate the unwanted mattress.

Under the standard return scenario, you call Muse and arrange a return.  Once Muse has collected the mattress from you, you receive a full refund.

However, if you prefer, you can call Muse to arrange a return.  If it agrees, you can donate the mattress to your chosen local charity.  Once Muse receive the receipt of donation from the charity, they will send your full refund.

This is a really nice twist on the usual return policy which benefits everyone involved.

It is worth noting here that if you purchase your Muse mattress through Amazon, rather than direct through the Muse website, you will need to follow the returns policy as listed on the retailer’s website.

Muse Mattress Discounts

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Muse Mattress Review Summary

Ten Year Warranty

Muse mattresses are designed in Charlotte, North Carolina by a team of product and textile engineers with more than 30 years of experience in the industry.  The mattresses are all crafted in the USA, supporting American jobs and manufacturing.

The manufacturing process minimizes the use of chemicals in a Muse mattress.  Foams are constructed using water rather than chemicals during the Variable Pressure Foaming process.

This ensures Muse achieves the Certi-PUR US certification.  This is an important quality standard designed to distinguish high-quality foam mattresses from cheaper imported versions.

CertiPUR-US certified foams are:

  • Made without ozone depleters
  • Made without PBDEs, TDCPP or TCEP (“Tris”) flame retardants
  • Made without mercury, lead, and other heavy metals
  • Made without formaldehyde
  • Made without phthalates regulated by the Consumer Product Safety Commission
  • Low Volatile Organic Compound (VOC) emissions for indoor air quality (less than 0.5 parts per million)

Every Muse mattress also comes with a ten-year warranty.  The terms of this warranty are listed on the Muse website.

Muse Mattress Review

Customers Love the Soft, Cool Support of the Muse Mattress

Overall, customers love the soft support of the memory foam layers in their Muse mattress.  Many comment they are surprised that the cooling claims made by Muse are borne out by their own sleep experiences on the Muse mattress!

Reviews on the Muse website average 4.5 stars out of a maximum of five, based on 371 customer reviews.

Comments include:

  • Great mattress backed by great customer service
  • The cooling aspect of the memory foam is awesome and something that I never knew I needed!
  • We're so impressed with the comfort and quality of the product. The bf is obsessed with the cooling feel of the mattress but my favorite part is that I'm no longer waking up when he climbs out of bed at 5 am!
  • Before ordering I took the sleep quiz. It took just a few minutes and was accurate. Whether I'm sleeping on my stomach or rolling over onto my back, the firm gives me the right amount of support. The whole experience was quick and easy.
  • Products and customer service are amazing at this company. It's been so nice speaking to the representatives. Every part of our experience has been a positive one.
  • I feel so supported and have no sense of pressure points.

From the reviews, it seems clear that sleepers who value the soft sensation of memory foam really like the way a Muse mattress combines this body contouring with a much cooler sleep experience.

The customer service offered by the Muse team also comes highly recommended.  We recommend taking the time to answer the sleep quiz on the Muse website if you are unsure which firmness level to opt for.  Even if you know whether you sleep soft, firm or medium, it is worth taking the quiz for the discount voucher you will receive at the end of it!

Muse Mattress Review

Order through Amazon or Direct with Muse Online

It is possible to order your Muse mattress through Amazon.  If you choose to do this, you will need to rely on the terms and conditions and return processes on that retailer’s website.

If benefiting from the 120-day trial period is important to you, you may be better off purchasing through Muse’s own website.

The purchase process on the Muse website is straightforward and painless.

You can choose between all standard sizes:

  • Twin
  • Twin XL
  • Medium
  • Queen
  • King
  • California King

All shipping and returns are included in the price at no extra cost.  Muse currently ships to the Continental United States (not Hawaii or Alaska) and to Canada.  Payments are by credit or debit card only.

If you need help or support while purchasing online, you can contact Muse directly through the website form, online chat, email or, during office hours, by phone.

Unbox to Try in the Comfort of Your Own Home

Once you’ve placed your order with Muse online, you’ll receive a notification email from Muse when the mattress is shipped so you can track the delivery of your new mattress.

Muse specifies an expected delivery time of between five and seven days from order to fulfilment.

Your new Muse mattress will arrive in a box which you simply carry to the room in which you intend to sleep on it.  Unbox the mattress.  Place the mattress on your chosen bed frame.

Remove the plastic wrap from the mattress.  Lay out the mattress on the frame.  Allow some time for the mattress to expand and regain its thickness.

You may notice some off-gassing after unwrapping your Muse mattress, especially in small or unventilated rooms.  However, thanks to Muse’s Certi-PUR US certification, you can be sure that the smell is simply the usual “new mattress” smell of a foam mattress and your mattress doesn’t contain any chemical nasties, as tested under Certi-PUR US.

It’s a really simple process to unbox your mattress and give it a try.  Muse does suggest it may take up to 12 hours for the mattress to fully bounce back to its full height.  This won’t stop you lying on it in the meantime – you can try out your new mattress immediately without any damage to the foam.

Then you have up to 120 days to decide whether your new Muse mattress really is for you.

Muse Mattress Review

Perfect for People Who Love the Memory Foam Feel

As we mentioned at the start, Muse is addressing a very specific market segment with this mattress: people who love the feel of memory foam but just wish it would provide a cooler sleeping experience.

Memory foam has a reputation for sleeping warm, but Muse’s innovation in its gel-infused top layer and innovative fabric cover helps to reduce the heat retention of its mattresses.  Customers agree that this helps to dissipate heat.  Overall, this makes a Muse mattress a great choice if you are looking for a mattress with deep support and generous body contouring without sacrificing a cool night’s sleep.

Muse offers several little extras that set it apart from its competitors.  First, there’s the ability to request a sample of the cover fabric and test it out for yourself before you buy.  Second, there’s the simple, interactive quiz on the website that is really helpful if you’re unsure which of the three versions of the mattress to buy.  Third, there’s the three firmness options: whether you prefer a soft cloud-like sleep experience, a firm responsive feel to your mattress or somewhere in between, Muse has a mattress to suit you.

Finally, this is all backed up with Muse’s 120-day sleep trial – giving you plenty of time to try your Muse mattress out for yourself in the comfort of your own home.  Since Muse doesn’t insist that you keep the mattress for an extended 30-day period before deciding whether to return your mattress, this has to be one of the lowest risk trials on the market.

All in all, if you are looking for an all-foam mattress at reasonable price point, a Muse mattress is a great option to consider.

Muse Mattress Discounts and Deals

Coupons By

Nicole Bradford

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Muse Mattress Review Summary

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Muse Mattress Review

Mattress Comfort Rating

  • Select from a soft, medium or firm firmness to find your ideal level of comfort and support
  • A breathable cover and gel-infused memory foam keeps you cool on warm nights
  • CertiPUR-US foams contain no chemical flame retardants, heavy metals, or ozone-depleting materials for a comfortable, non-toxic sleep

Trial Period and Value for Money

  • Made in the USA from high-quality, durable materials that are built to last
  • A 10-year warranty and a 120-night risk-free sleep trial make this bed a reliable purchase
  • A value for money memory foam mattress that is more affordable than in-store brands

Where To Buy The Muse Mattress?

The best place to buy the Muse mattress is on the official website. Sleep Cupid has been able to secure special discounts for our readers. Click the button below to get a $100 Muse mattress discount coupon.

Use Sleep Cupid’s Exclusive Muse Coupon Codes To Save $100 OFF