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Loom & Leaf Mattress Complaints

Below we summarized the main complaints about the Loom & Leaf mattress for you
Complaint
Volume of Complaints
Customer Experience Summary
Sleeps hot
Volume of Complaints:
High

Many people report overheating. The memory foam material needs better airflow. Customers often wake up sweating during the night. This is especially true for sleepers in warm climates

Loses durability over time
Volume of Complaints:
Medium

Customers say the bed sags after regular use. Especially for couples and heavy weight people. Customers find the firmness lessens over time. Sleepers can sink too far down and develop back pain

Too firm
Volume of Complaints:
Medium

Both firmness options are too firm for some people. Side sleepers say they lack pressure relief. This often leads to pain in the hips, elbows, and shoulders. Customers would prefer a softer firmness option

Odor at first
Volume of Complaints:
Low

A few people report a slight odor. But this is minor and goes away within hours. Since the mattress is not shipped in a box, there is no off-gassing. Not many people complain about the smell

Weak edge support
Volume of Complaints:
Low

Heavy weight sleepers say the edge support is poor. Especially if the mattress begins to sag. Couples also complain about this. There is a limit to how far couples can spread out in bed

Delivery delays
Volume of Complaints:
Low

Problems with delivery delays are rare. Customers like the free white glove delivery. During peak times customers can encounter delays. But most deliveries arrive on time