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Brentwood Home Crystal Cove Mattress Review

The good, the bad and everything in between
Andy David
Reviewed by Andy DavidUpdated September 2019

Our Review Process & Trust Policy

Our team researched and analyzed over 2,643 verified Brentwood Home Crystal Cove mattress customer reviews. We tested and sleep trialed this mattress to help with research. We’re committed to honesty and trust – showing you the truth about mattresses (yes, even the bad things). This research is made possible by our readers. When readers use our links to make a purchase, we receive referral fees that fund our research.

Quick Overview - How Good is a Brentwood Home Crystal Cove Mattress?

Crystal Cove is a luxury hybrid mattress with dual firmness. Customers can flip the mattress over to get a softer or firmer feel.

But the mattress is heavy to lift (even with handles). Some people find the mattress too soft or too firm.

  • Good – Great value, high-quality mattress made from premium, non-toxic materials.
  • Bad – No medium firmness. Customers can struggle to find the perfect feel.
  • Buy or not – Buy for a competitively priced luxury hybrid that suits most people. Shoppers who want a very soft or very firm mattress should try other brands.

Pros

  • Great value, premium quality mattress
  • Made in the USA from non-toxic materials
  • GreenGuard Gold certification
  • Good comfort for all sleeping styles
  • 100% vegan-friendly construction

Cons

  • Heavy to flip over (but includes handles)
  • Too soft or too firm for some sleepers
  • More expensive than budget brands
  • Slight off-gassing smell at first
  • No medium firmness option

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Brentwood Home Crystal Cove customer ratings

Category

Rating

Customer Experience Summary

Comfort

 Excellent

Most customers find the comfort excellent. But some people cannot find the perfect level of firmness

Quality

 Excellent

Customers think the mattress is of great quality. People say the materials are luxurious and durable

Value

 Excellent

The mattress is not a budget brand. But it is a great value according to most buyers

Cooling

 Good

Customers say the mattress sleeps cool. Especially on the latex side of the bed

Side Sleepers

 Good

Most side sleepers think the softer side has good pressure relief. People report less hip and shoulder pain

Back Pain

 Good

There are many reports of back pain relief. Back and stomach sleepers like the firm side best

Smell/Off-gassing

 Good

A few people say there is an odor on unboxing. But this goes away within 24 hours

Edge support

 Good

Couples who spread out in bed think the edge support is good. Sitting or lying near the edge is no problem

Couples

 Good

Most couples get good comfort and support. Motion isolation is decent. But not as good as on pure memory foam

Company reputation

 Good

Brentwood Home has a good reputation. Most customer reports are positive

Everything you need to know about Brentwood Home Crystal Cove mattress

Comfort & Support For Different Body Weights

Crystal Cove provides comfort and support for different body weights. Dual firmness allows customers to pick their favorite feel.

The luxury-plush side hugs the body and sinks in more. The gentle-firm side is more responsive and bouncy.

Heavy weight sleepers
Heavy weight sleepers
Heavy weight sleepers
 Good

Most heavy weight sleepers enjoy the gentle-firm side. Latex provides pressure relief and keeps the body afloat.

Average weight sleepers
Average weight sleepers
Average weight sleepers
 Excellent

Average weight sleepers like both sides. It depends on the sleeping position. 2-in-1 firmness means customers have flexibility.

Light weight sleepers
Light weight sleepers
Light weight sleepers
 Good

Many lightweight sleepers prefer the luxury-plush side. But lightweight stomach sleepers sometimes like the firmer side.

2-in-1 Firmness Gives Customers Flexibility

The mattress has dual firmness. Customers can flip the mattress over to get a softer or firmer feel.

The luxury-plush side is 5.5 out of 10 on the firmness scale. The gentle-firm side is 7 out of 10.

Firmness scale

12345678910Too SoftMediumToo Firm
Luxury-plush side
Gentle-firm side

Some customers say the luxury-plush side is too soft. Others complain the gentle-firm side is not firm enough.

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High-Quality, Luxurious Construction - Made In The USA

Crystal Cove is a luxurious mattress made from high-quality materials. The layers of the luxury-plush side (top to bottom) are:

1. Cover
A hand-stitched cover that feels soft and luxurious. The cover is breathable to help with cooling.

2. Flow Foam
A proprietary CertiPUR-US foam layer gives extra pressure relief. It provides deep compression support for side sleepers.

3. Charcoal Memory Foam
CertiPUR-US charcoal-infused memory foam is responsive and easy to move around on. It also contains purifying minerals.

4. Pocket Coils
A 5-zone pocket coil system made from recycled steel. Provides targeted support for key areas of the body.

5. Dunlop Latex
100% natural Dunlop latex forms the top layer of the gentle-firm side. Provides pressure relief and good lower back support.

Dual Firmness Works For All Sleeping Positions

Crystal Cove’s design works for all sleeping positions. We tested the mattress and found it suitable for back, side, and stomach sleepers.

Side sleepers
Side sleepers
Side sleepers
 Excellent

Many side sleepers report pain relief in the hips and shoulders. The luxury-plush side works best for light and average weight side sleepers.

Back sleepers
Back sleepers
Back sleepers
 Excellent

Back sleepers find comfort on both sides. Heavier back sleepers get increased lumbar support on the gentle-firm side.

Stomach Sleepers
Stomach Sleepers
Stomach Sleepers
 Good

Most stomach sleepers like the gentle-firm side best. Latex keeps the hips afloat to prevent back pain.

Great Motion Isolation For Couples Who Toss & Turn

Most couples say Crystal Cove is comfortable and supportive. It also has decent motion isolation, especially on the luxury-plush side.

Customers say they hardly notice their partner moving. Tossing and turning create few vibrations.

Category

Rating

Customer Experience Summary

Motion Isolation

 Good

Couples say the motion isolation is good. But there is some vibration when tossing and turning

Heavy Couples

 Good

Heavy couples prefer the firmer side of the bed. But some couples need better support

Sex Activity

 Good

Most customers say the bed is easy to move around on. This works well for sex activity

Bounce

 Good

Couples report good bounce, especially on the latex side. But better bounce can be found on other mattresses

Comfort & Support For Sex - With Enough Bounce

Crystal Cove is comfortable and supportive for sex. The gentle-firm side is easy to move around on and has decent bounce.

The latex side of the bed also sleeps cooler. The material has air holes for good temperature regulation.

Where Is The Brentwood Home Crystal Cove Mattress Made?

Crystal Cove is made in the USA from high-quality materials. The mattress is handcrafted to order.

Brentwood Home, who make the mattress, provide good customer service. There are many reports of satisfied customers.

Trial Period And Full Warranty Details

Sleep trial

365-Night

Refund

Full

Warranty

25-Year

Crystal Cove has a 25-year limited warranty. The warranty is prorated after 10 years.

The mattress should last around 8 years before losing comfort. This is typical of most high-quality hybrid mattresses.

Risk-Free Trial Details

  • 365-night risk-free trial (best in industry)
  • 30-night breaking-in period before returns
  • For returns, the company donates the bed to charity

Warranty Details

  • 25-year limited warranty
  • Years 1 to 10, customers get full warranty coverage
  • Years 11 to 25, prorated charges apply

Brentwood Home Crystal Cove Mattress Positive Customer Reviews

Most customers think Crystal Cove is a great value. People like the luxurious design and fantastic comfort.

  • Improved Sleep Quality – Customers say their back and joint pain went away. Most people report feeling more refreshed in the morning.
  • Fantastic Craftsmanship – People like the attention to detail and great quality of the mattress. Customers think the look and feel is luxurious.
  • Long Trial Period – Most customers enjoy the year-long risk-free trial period. This is a major reason why people bought the mattress.
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Brentwood Home Crystal Cove Mattress Customer Complaints

There are few complaints about Crystal Cove. Negative reports focus on the level of firmness.

  • Too Firm Or Soft – Some people find the mattress too firm or too soft. There is a lack of firmness options available.
  • Very Heavy – Customers say the mattress is very heavy. This makes it difficult to flip over. But the bed does include stitched handles.
  • Lack Of Stability – A few customers think the mattress lacks stability. This could be due to pocket coils sitting in the middle of the bed.

Good Edge Support For Couples - Especially On The Firmer Side

Customer reviews and our testing showed the mattress has good edge support. The gentle-firm side of the bed has the best edge support.

Lying near the edge creates only a small dip. This is useful for couples who spread out in bed.

Brentwood Home Crystal Cove Mattress Pricing And Dimensions

Crystal Cove is not a budget brand. But it is a great value for the quality of materials.

All popular sizes are available, including Twin, Twin XL, Full, Queen, King, and Cal King. Split King size is available for couples.

Swipe left to view more

Size

Dimensions

Height

Price

Twin

39W″x75L″

13″

Twin Extra Long (XL)

39W″x80L″

13″

Full

54W″x75L″

13″

Queen

60W″x80L″

13″

King

76W″x80L″

13″

California King

72W″x84L″

13″

Split King

2 x 38W″x80L″

13″

Shipping & Payment

Shipping Method

Ships by FedEx

Where does Brentwood Home Crystal Cove Mattress ship?

United States (Alaska and Hawaii included)

White Glove Delivery

Available from $199. Old mattress removal is $275

  • Ships by FedEx. Expect delivery in 7 to 14 days
  • Free shipping to all 50 U.S. states
  • White glove delivery at extra cost
  • Ships in a box for convenience

Buy Brentwood Home Crystal Cove Online - Fast & Easy Payment

Shoppers can buy Crystal Cove in minutes. The Brentwood Home website is secure and easy to use.

All major credit cards are accepted, such as Visa, American Express, and MasterCard. Finance is available from Affirm.

Works With Most Bed Bases - Including Adjustable Bases

The mattress works with most bed bases. But it is heavy and needs strong support.

A supportive foundation will prevent sagging. Metal frames, platforms, and slatted bases usually work fine.

Adjustable bases can also be used. The company does not recommend placing the mattress on the floor.

Ships Compressed In A Box - With Quick & Easy Setup

Crystal Cove ships in a box. Unpack the box and let the mattress expand. Allow 24 hours for the bed to settle.

There is a slight off-gassing smell at first. Customers say the odor soon goes away.

Should You Buy A Brentwood Home Crystal Cove Mattress?

Shoppers looking for a quality hybrid mattress should consider Crystal Cove. Dual firmness gives customers great flexibility and comfort.

But customers sometimes find it difficult to find the perfect firmness. People who like very soft or very firm mattresses should try other brands.

Consider Before Buying:

  • Dual Firmness – The mattress has a softer side and a firmer side. But there is no medium firmness. Customers may find it hard to get the perfect feel.
  • Competitive Price – The price is competitive for the level of quality. Customers think it is a great value and cheaper than in-store brands.
  • Year-Long Trial – Buyers enjoy a 365-night risk-free trial period. Customers can test the bed at home and return it for a full refund.

Popular Brentwood Home Crystal Cove Mattress Alternatives

Frequently Asked Questions

Crystal Cove is good for back pain. The firmer side provides great lower back support.

The luxury-plush side is great for side sleepers. It provides good pressure relief for the hips and shoulders.

The mattress has dual firmness. One side is medium-soft (luxury-plush). The other side is medium-firm (gentle-firm).

Crystal Cove is 13 inches in height.

The mattress sleeps cool due to latex and good airflow. The firmer side sleeps cooler than the softer side.

It is best to wait 24 hours for the mattress to fully expand. This will provide maximum comfort and support.

Crystal Cove is a hybrid mattress with dual firmness. Customers can flip the bed over to get a softer or firmer feel.

The mattress has a 25-year limited warranty. But customers can expect the mattress to last around 8 years before losing comfort.

There is a slight smell after unpacking the box. But this goes away after a few hours.

Returns are usually straightforward. The company will arrange collection of the mattress. Then donate it to a local charity.

Crystal Cove works with most supportive bed bases. Metal frames and solid platforms are best. But adjustable bases can also be used.

Brentwood Home Crystal Cove Mattress Discounts and Deals

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Mattress Review

Overall rating

4.6 out of 5
4.6 out of 5
Andy David
Rated & Review by Andy David
Comfort
 Excellent
Quality
 Excellent
Value
 Excellent
Side Sleepers
 Good
Back Pain
 Good
Cooling
 Good
Smell/Off-gassing
 Good
Company Reputation
 Good

Good

Great value, high-quality mattress made from premium, non-toxic materials

Bad

No medium firmness. Customers can struggle to find the perfect feel

Buy or not

Buy for a competitively priced luxury hybrid that suits most people. Shoppers who want a very soft or very firm mattress should try other brands

Where To Buy The Brentwood Home Crystal Cove Mattress?

The best place to buy the Brentwood Home Crystal Cove mattress is on the official website. Sleep Cupid has been able to secure special discounts for our readers. Click the button below to save $175 off your Brentwood Home Crystal Cove Mattress (discount automatically applied at checkout).

Save $175 offyour Brentwood Home Crystal Cove Mattress

About the author

Andy David
Andy David Mattress expert

Andy is the chief editor at Sleep Cupid. Andy researches and reviews leading mattress brands to help our readers get the right mattress and enjoy better rest.

Save $175 off your new Brentwood Home Crystal Cove Mattress